GLOWTDAY (“we”, “us”) respects your privacy. This policy describes what personal data we collect when you visit glowtday.com or place an order, how we use it, and the rights you have under the EU General Data Protection Regulation (GDPR).
Data we collect
- Order data — name, delivery address, email, phone number and payment reference, provided when you place an order.
- Account data — if you create an account, your login credentials and order history.
- Usage data — anonymous analytics on how the site is used, collected via cookies.
- Communications — messages you send to hello@glowtday.com.
How we use it
- To process and deliver your order.
- To provide customer support.
- To send you order updates and, with your consent, marketing emails.
- To improve the site and our products.
- To comply with our legal obligations.
Who we share it with
We only share data with the processors we need to run the business: our e-commerce platform (Shopify), our payment processors, our shipping carriers and our email provider. All are bound by data processing agreements. We never sell your data.
How long we keep it
Order records are retained for the period required by tax law (typically 7 years). Marketing consent is stored until you unsubscribe. Analytics data is anonymised.
Your rights
Under GDPR you may request access to, correction of, or deletion of your personal data. You may also object to processing or request data portability. Write to privacy@glowtday.com and we will respond within 30 days.
Cookies
We use essential cookies to run the shop (cart, checkout, login) and, with your consent, analytics cookies to understand how the site is used. You can withdraw consent at any time in your browser settings.
Contact
GLOWTDAY · Stockholm, Sweden · privacy@glowtday.com